Privacy Policy

Kanchan Kanya Hill Resort

Last Updated: April 2026

1. Introduction

Welcome to Kanchan Kanya Hill Resort. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our resort, website, or use our services.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

Full name
Contact details (phone number, email address, postal address)
Government-issued ID (for check-in and legal compliance)
Payment details (credit/debit card information, billing details)

b. Non-Personal Information

Browser type and device information
IP address
Website usage data (cookies, analytics)

c. Booking Information

Reservation details
Special requests or preferences
Stay history

3. How We Use Your Information

We use your information for the following purposes:

To process reservations and provide hospitality services
To verify identity during check-in/check-out
To communicate booking confirmations and updates
To improve our services and customer experience
To comply with legal and regulatory requirements
To send promotional offers (only with your consent)

4. Sharing of Information

We do not sell or rent your personal information. However, we may share your data with:

Payment processing partners
Government authorities (as required by law)
Service providers assisting in operations (e.g., IT, booking platforms)

All third parties are required to maintain the confidentiality of your information.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website may use cookies to enhance user experience. You can choose to disable cookies through your browser settings, though this may affect functionality.

7. Your Rights

You have the right to:

Access your personal data
Request correction of inaccurate information
Request deletion of your data (subject to legal requirements)
Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

8. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

By: D.B. Eco Tourism Cottage